STR-Icon-Allgemein-Service
Service staffOver 35 bases
24-7Dauerbetrieb
24/7 availability
STR-Icon-Allgemein-Wartungen
Regular maintenance
STR-Icon-Allgemein-Schulung
Professional trainings

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Monteur Strautmann
Strautmann Service
Exzellenter Service
Strautmann_20231011_346_5972
Servicefahrzeuge

Our primary goal is to ensure that our products reliably do their job in your company. That’s why we build our machines robustly for a long service life, maintain and inspect them on site regularly as well as in a timely manner, instruct your team safely and are on hand quickly if you ever need help.

Our expert service team is available for you 24 hours a dayunder the telephone number: +49 (0) 5426 80777 – 0

Are you planning to purchase our machines and would like to test our industry knowledge and product expertise? Then let us advise you individually now!

Our service for you

  • Advice before acquisition: profitability calculation included
  • Installation and commissioning: implemented quickly and production-friendly
  • Training and product information: Briefing of (new) employees
  • Maintenance and safety inspection: professional and timely service
  • Technical service: Up to 98 percent of all requests can be handled within 24 hours.
  • Spare parts supply: Large stock and short delivery times
  • Consumables: International shipping
  • Investment in expansion: Smart coupling and sensible increase

Advice before acquisition: profitability calculation included

Which machine is the optimal choice for your business? Which design most economically serves your workload? How can our product best be integrated into existing processes? And what workload and time savings are made possible by linking different machines?

These questions must be answered on an industry-specific and company-specific basis. Thanks to our customer consultants’ decades of experience with different industries and materials, they can quickly and confidently assess which product will give you the most economical solution and best relieve your team in favor of its core tasks. A profitability calculation is part of each of our acquisition consultations. It shows you how quickly your investment will pay for itself.

Installation and commissioning: implemented quickly and production-friendly

Depending on the respective product and its company-specific adaptations, if any, we deliver from a delivery period of two weeks. On site we install your press and put it into operation. We carefully plan the assembly in advance so that your production processes are affected as little and as briefly as possible. The compactness of our machines facilitates delivery and installation. The use by you and your team is already possible after a short briefing.

Training and product information: Briefing of (new) employees

As a German company, we provide you with easy-to-understand and accessible product information. Our machines are very easy to use because we design them according to EN 16500, so your team can start using them after just a short training session.

We will gladly train your team during commissioning or take care of the instruction of new employees.

Maintenance and safety inspection: professional and timely service

Regular maintenance and safety checks increase the service life of your press and enhance operational reliability.

Conclude a maintenance contract directly! In this way, you ensure the operational safety and operational capability of your machines und receive a reliable cost calculation.

With our nationwide service network, you can rest assured that all maintenance and safety checks will be performed professionally and on time. Our trained service technicians are on site for you with short response times. Please feel free to contact us if you have any questions about this topic.

Technical service: solution within 24 hours in 98 percent of cases

The high availability and reliability of our machines are indispensable for you. That is why our expert service team is available for you around the clock!

You can reach us at the telephone number: +49 (0) 5426 80777 – 0

Our service network with 35 support points covers the whole of Germany and ensures rapid on-site deployment. 98 percent of all service requests can be handled within 24 hours. In many cases, a baler malfunction can even be fixed during the first phone call with specific instructions.

Spare parts supply: Large stock and short delivery times

Even the most robust machine is subject to wear. Our warehouse in Glandorf is therefore well stocked with all necessary spare parts. Our technical customer service usually installs them within 24 hours so that your press is quickly ready for use again.

Thanks to long-term and appreciative supplier relationships, we also provide you with those spare parts in the shortest possible time that we do not currently have in stock. We prevent supply bottlenecks through multiple structures, so that you always receive reliable spare parts from us.

Consumables: Worldwide shipping

Where balers are used, binding material is also needed to tie the bale. In our warehouse in Glandorf, we have stored all consumables such as bale tape, bale wire and bale clips and ship them to our customers worldwide.

Consumables

Ballenband

Bale belt

Schnellverschlussdraht

Quicklink wire

Ösendraht

Eyelet wire

International partners for reliable support

Of course, we also offer reliable service to our international customers: All over the world, our trade partners look after you and your Strautmann products – surely there will be one near you!

Investment in expansion: Smart coupling and sensible increase

Are you enthusiastic about our products and would like to integrate more into your production processes? We would be happy to advise you on the smartest way to link your existing disposal systems with others.

Business growth? If the workload for our disposal systems increases, we will advise you on the most sensible way to increase the capacity: Whether an additional press or the replacement of the existing one with a new larger one is more worthwhile is shown by the profitability calculation, which also takes into account the service life and the expected need for repairs of the existing machine.

Do you have questions about our products?

Write to us: together with you, we will find the right disposal concept for you.
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